Terms of Service

Version 2026-10-12 · 12 October 2026

These terms are an agreement between LynBro ApS, CVR 46321499, Denmark ("we", "us") and the business that opens an account ("you"). By creating an account, or by using the service, you accept them. If you do not accept them, do not create an account and do not use the service.

1. What the service is

A gateway that accepts messages from you and hands them to a mobile network for delivery, together with a portal and an HTTP API for doing so, for seeing what happened, and for paying us.

2. Your account

1. You are responsible for everything done through your account, including by your staff and by anything holding one of your API keys.
2. Keep credentials secret. Tell us promptly if you believe one has leaked; we will revoke it.
3. The details you give us must be accurate, and you must keep them so — we invoice on the basis of them.
4. One person may hold accounts for several organisations. Each is separate, and data is never shared between them.

3. What you may send

1. Only messages the recipient has agreed to receive, in the way the law where they are requires that agreement to be obtained.
2. Every marketing message must identify you and must offer a working way to stop. We provide unsubscribe handling; you must honour it.
3. You must not send: unsolicited bulk messages; anything unlawful, fraudulent, or deceptive as to who sent it; anything that harasses, threatens or defames; content that infringes someone else's rights; or traffic designed to generate artificial revenue for a network (sometimes called SMS pumping or AIT).
4. Sender identifiers must be ones you are entitled to use. Impersonating another business, a bank or a public authority ends the account immediately. Names that resemble a bank, an authority or a known brand are held for review before use.
5. Messages sent to numbers or keywords you rent are received and stored for you, as part of the service, and opt-outs such as STOP are recorded and honoured automatically.
6. Some destinations require registration of the sender or the message template before delivery is possible at all. Where that applies, it is your responsibility to complete it; we will tell you what we know.

We do not read your messages to check any of this. We do operate automated abuse detection, and we act on complaints from networks and recipients.

4. Suspension

We may suspend sending immediately, without notice, where we have reasonable grounds to believe clause 3 is being breached, where a network requires it, where an account is being used fraudulently, or where an unpaid balance is overdue. We will tell you why, and restore service once the cause is resolved. Suspension does not relieve you of amounts already owed.

5. Prices, payment and credit

1. Prices are those shown in your portal at the time of sending. They may change; changes take effect for messages sent after the change and we will give notice of increases that affect published rates.
2. All prices are exclusive of VAT unless explicitly marked otherwise. Danish VAT is added where it applies.
3. Prepaid accounts must hold a positive balance. Sending stops when it runs out; that is a feature, not a fault.
4. Postpaid accounts are invoiced for the period and are due within the terms on the invoice. Overdue amounts may carry interest at the rate set by the Danish Interest Act (renteloven).
5. Balance held on account is a prepayment for services, not a deposit. It is not interest-bearing. Unused balance is refundable on closure of the account, less anything owed, on request within twelve months.
6. A message accepted by a network and reported undelivered is not charged. A message we accepted, charged, and could not hand to any network is refunded to your balance.
7. Numbers and keywords for two-way SMS are rented on your request at the price confirmed to you before ordering. The monthly fee is charged for each calendar month or part of one in which the number is active, from the month of activation; a setup fee, if any, once at activation. Fees already charged are not refunded when a number is released. The number belongs to the network or provider, not to either of us, and ends with the agreement unless a transfer is agreed.

6. Availability

We aim for continuous availability and we do not promise it. There is no service level agreement in these terms. Delivery of an SMS depends on mobile networks we do not control, on handsets being switched on, and on national regulation; we can promise to hand your message to a network, and we cannot promise a network will deliver it or when.

Where we have agreed a written service level with you separately, that agreement governs and prevails over this clause.

7. Your data and ours

Your message content and recipient lists remain yours. We process them to provide the service, on the terms in the Data Processing Terms, which form part of this agreement. How we handle personal data about you is in the Privacy Policy.

8. Liability

1. We are fully liable, without limit, for death or personal injury caused by our negligence, for our own fraud or fraudulent misrepresentation, for gross negligence and wilful misconduct, and for anything else that Danish law does not permit to be limited. Nothing below reduces this.
2. We are not liable, in any circumstances, for indirect or consequential loss; loss of profit, revenue, business, contracts, anticipated savings or goodwill; loss or corruption of data beyond our obligation to keep reasonable backups; or losses arising because a message was delayed, was delivered late, was not delivered, or was delivered to the wrong handset by a network.
3. Where we are liable for anything else, our total liability for all claims arising in any twelve-month period is limited to the amount you paid us for the service in the three months before the event giving rise to the claim.
4. We are not liable for anything caused by your breach of clause 3, by instructions you gave us, by content you sent, by a third party you chose, or by an event outside our reasonable control.
5. You will indemnify us against claims brought by third parties — including recipients, mobile networks and regulators — arising from messages sent through your account in breach of clause 3.
6. Any claim must be brought within twelve months of the day you became aware, or reasonably should have become aware, of the circumstances giving rise to it.

9. Changes to these terms

We may change these terms. Material changes are notified by email to the address on the account and take effect thirty days later, or on your next use of the service after that date, whichever is later. If you do not accept a change, stop using the service and tell us before it takes effect; we will close the account and refund unused balance.

10. Ending the agreement

1. You may close your account at any time from the portal or by emailing us. Amounts already incurred remain payable.
2. We may end this agreement on thirty days' notice, or immediately for a material breach that is not put right within fourteen days of us asking, or immediately for a breach of clause 3.
3. On closure we stop accepting messages, issue a final invoice, refund unused balance less amounts owed, and delete or anonymise your data per the Privacy Policy — except records we are legally required to keep.

11. Law and disputes

Danish law governs this agreement, without regard to its conflict-of-law rules. The courts of Denmark have exclusive jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

12. Everything else

1. If a clause is unenforceable, the rest stands and that clause is read as narrowly as needed to make it enforceable.
2. Not enforcing something once does not waive it.
3. You may not transfer this agreement without our written consent. We may transfer it to a company that acquires our business.
4. This agreement, together with the documents it refers to, is the whole agreement between us on this subject.

Questions about these terms: support@jasms.dk.

LynBro ApS · CVR 46321499 · Denmark · support@jasms.dk
Version 2026-10-12 · last updated 12 October 2026. English is the governing version of these documents.